Cisco Anyconnect Secure Mobility Client Installation Issues

May 05, 2015 The fix is quite simple actually, go to Network Connections from Control Panel, right-click Cisco AnyConnect Security Mobility Client Connection, and choose Properties. Then disable IPv6, change IPv4 IP settings from Fixed IP to Dynamic. Close all Network Properties dialog boxes, and try VPN connecting again. It should go through fine now. May 10, 2013 C: Program Files (x86) Cisco Cisco AnyConnect Secure Mobility Client VACon64.exe, command: kdf -install 'C: Program Files (x86) Cisco Cisco AnyConnect Secure Mobility Client ' acsock. Virus damaged the Windows Firewall and Firewall service wasn’t running. When AnyConnect tried to register itself with the Firewall, it failed as the. Cisco has fixed a six-month-old zero-day vulnerability found in the Cisco AnyConnect Secure Mobility Client VPN software, with publicly available proof-of-concept exploit code.

This article refers to the Cisco AnyConnect VPN. If you're looking for information on the Prisma Access VPN Beta that uses the GobalConnect app, see: Prisma Access VPN Landing Page.
If you're not sure which service you're using, see: How do I know if I'm using the Cisco AnyConnect VPN or the Prisma Access VPN?

The following issues were found when testing the Cisco AnyConnect VPN in the MIT environment. For issues identified by the vendor, see Cisco Systems' Release Notes for Cisco AnyConnect VPN Client

Many times the VPN auto-installer does not succeed in installing VPN software on the first try due to how the installer looks for certificates and when the site is added to your list of trusted sites. Click retry at least once before giving up and manually installing the software. It frequently works on the second attempt.

When connecting to the VPN, all network connections will become severed for a few seconds. This means that programs which rely on a persistent network connection (e.g., instant messaging programs, file transfer programs) may lose their connection and you may need to manually reconnect some programs. Therefore, it is recommended that you close any open applications prior to launching VPN.

Starting or stopping the VPN will disrupt existing SSH sessions. This happens because the VPN changes your computer's IP address. Make sure you log out of any SSH sessions before starting or stopping the VPN.

Upon reconnecting to the VPN from off campus, you may be prompted for Kerberos tickets even though you already obtained them. You may also see the 'Lost contact with the security gateway' error message. When the VPN connection is started the IP address list on the machine will change, which may invalidate the tickets. If the tickets cannot be renewed automatically by the Leash program, you will be prompted to obtain new tickets which are valid for the VPN connection.

Cisco Anyconnect Secure Mobility Client Installation Issues

Cisco Anyconnect Secure Mobility Client Wifi Issues

Accessibility issue: Screen reader users must use Internet Explorer to successfully run the web-based VPN service. The web-based VPN service does not support screen readers with other browsers.

Not connecting on some Mac OSX versions, is a problem caused by a space in the user home folder. More info: [hd:AnyConnect Cisco VPN - percent signs]Note: this link contains internal material only accessible by Help Staff at MIT.

Problems Reinstalling Or Upgrading Cisco VPN On Windows 10 1703

Some USC online-based services require access through on-campus USC Secure Wireless or a wired network connection. USC offers a Virtual Private Network (VPN) connection to provide secure remote access to these services when you are off-campus. When off-campus, you must use the Cisco AnyConnect VPN client to access internal USC systems handling confidential or sensitive data, such as Student Information System (SIS), and file servers for specific schools and departments. The Cisco AnyConnect Secure Mobility client is a web-based VPN client that does not require user configuration.

This webpage provides instructions on how to install and connect to the Cisco AnyConnect Secure Mobility client for Windows 10 operating systems, including both 32- and 64-bit versions.

Login and Download VPN Software

Connect to your local network.
Go to https://vpn.usc.edu/.
On the login screen, enter your USC NetID and Password.
Click Login.

After you have logged in, click AnyConnect on the left.

In the middle of the screen, click Start AnyConnect.

On the following Download & Install screen, click the Download for Windows button. You may be prompted to save the file, or it may automatically download to your Downloads folder.